Just completed our first year with Hirsch Estates as our managing agent - so impressed with the level of service, professionalism and attention to detail of Gerry and Rafal. We've been pleased with the effort they put in (marketing, screening) and the turnaround time in finding us the right tenants. They have been proactive in preventing as well as resolving issues throughout the tenancy - however big or small.
Whilst we feel their genuine empathy for landlords, they always have their tenants' hats on so we are confident they will always aim to keep the healthy balance in the middle.
It is clear to us they know how to do their job well, they know the industry legislations and the local market too. Lovely people to work with. Highly recommend them.
Jacqueline Au
Entrusting Hirsch Estates in looking after my property has given me a refreshing ‘peace of mind’ and freedom to carry on with my own life without having to worry about the rental of my property. Gerry and Rafal have been most professional in looking after my asset and I do not hesitate in recommending their services.
Simon Jones
I want to share my amazing experience with Hirsch Estates,. From the moment I contacted them, I was blown away by their exceptional service and personalised approach. One thing that really impressed me was their prompt replies. No matter what query I have, they always respond quickly and efficiently. It's so refreshing to work with a team that values your time and ensures that your concerns are addressed promptly.
What sets Hirsch Estates apart is their unwavering support and advice. They truly go above and beyond to help their landlords. Whenever I had a question or needed guidance, their team was there, offering expertise and tailored solutions.
Let’s not forget about the personal service and kind people at Hirsch Estates. Working with them feels like having a trusted friend by your side throughout the entire process. It's this genuine care and attention to detail that truly sets them apart.
Panos Karan
As a Landlord I’ve had a fabulous experience engaging Hirsch Estates on a fully managed service and I honestly believe they set the bar and highly recommend them!
From initial contact, communications were fast, efficient, and transparent. Within a week of advertising viewings took place following their diligent screening of applicants and the property was let, contracts signed days later.
Communication, attention to detail and their proactive attitude for me is what sets them apart from other agents I’ve worked with along with their rapid response to close actions and any queries.
Prior to check-in, their attention to detail highlighted minor improvements/repairs required which they swiftly managed to ensure the tenancy got off to a good start and it seems they invest the time and effort up front to minimise issues going forward.
I am so impressed at the professionalism and service level they offer and above all Gerry and Rafal are such lovely people with extensive experience of the business and in-depth knowledge of legislation.
Thank you Hirsch Estates – Keep up the great work! 😊
Shaun CL
I recently had the pleasure of working with Hirsch Estates to rent a property, and I have to say that I was thoroughly impressed with the level of service I received. From start to finish, Rafal and Gerry at Hirsch Estates were professional, knowledgeable, and incredibly helpful.
Overall, I would highly recommend Hirsch Estates to anyone who is looking to rent a property. Their professionalism, expertise, and commitment to customer service are second to none, and I am confident that anyone who works with them will be just as impressed as I was. Thank you both!
Russell Lock
In October 2022, we used Hirsh Estates for the 1st time to let / manage a flat in central Croydon, having previously used other High Street agencies.
The communication has been comprehensive, clear and professional throughout.
Any questions relating to the new tenants or the letting were answered immediately and with clarity.
We would have no hesitation in recommending Hirsch
to anybody for their expertise and quality of service.
John B
We were blown away by our experience working with Gerry and Rafal as letting agents. They made the experience of finding and securing a new property a pleasure - courteous, friendly, competent and professional. Can honestly say this was the best experience I have had as a renter in all my years living in London. Thank you
Emma
Being first time landlords, we needed a reputable letting agent who we could trust to manage our new rental property with care, efficiency and professionalism. Hirsch Estates fulfilled that need to the highest standard, giving us complete peace of mind that our investment is in safe hands. Well done and keep up the excellent work!
Tom & Catherine W
Brilliant from start to finish. You made a usually stressful process stress free. Outstanding customer service, great communication and extremely professional. Thanks again, I would highly recommend.
Zoe Bedford
Hirsch Estates were a recommendation and have restored my faith in letting agents. The professional care given to me as a landlord has been exceptional - skilled management, competitive rates and very helpful property investment advice. As a landlord, who is not close-by, the reassurance and trust Hirsch Estates has delivered has been five stars. One very happy landlord.
Simon Broadbent
Gerry and Rafal were and are such a pleasure to work with! I can't stress enough how easy they made the whole process for us, from the first viewing to the moving day (and beyond!). From the first moment they were kind, cordial and helpful. They helped us navigate the rental process and made it smooth sailing from the beginning. Even after we've settled into our new home, they keep the channels of communication open and if we ever have a problem they're always ready to help.
Would definitely recommend this amazing duo if you're thinking of moving houses!
Inês Guerreiro
From start to finish dealing with Rafal and Gerry was a dream. Friendly and very communicative, they made the process of moving in easier and more pleasurable than I've ever experienced. Highly recommended
Ludwig Steyl
It was an absolute pleasure working with Gerry and Rafal. They worked hard at trying to find the right person for the rental property, they were always on hand to support - and were excellent at answering any questions I had. I can't recommend them enough!
Romana
First rate estate management - cannot find even one thing to fault. Tenant is very happy and Rafal did a great job
Lisa S
Thank you Rafal & Gerry for working so hard to secure our new home. Nothing was too much trouble and they were always available if I phoned them. Always polite and reassuring. They put us at ease and were never pushy. Their enthusiasm and knowledge of their business was first class. They really are a great rental agency. Hirsch Estates are one of the good guys. Well Done guys and thank you!!!
Coral Martin
I rented a property with Hirsch a few weeks ago and I have to say it has been a pleasure dealing with them. You can read some horror stories online about other rental agencies across London, so one is always hesitant about dealing with a new company. Having said that, they have some great and pleasant people working there and everything worked out perfectly.
Christian Benitez
Hirsch Estates manage 4 properties on our behalf and I cannot recommend them highly enough. The management team are friendly and efficient with excellent communication skills. The high standard of tenants secured for our properties is consistent and any problems arising are dealt with promptly and effectively. Gerry and Rafal are easy to contact and respond within hours if not minutes. Rental payments are received exactly when due and the paperwork generated is precise and accurate. We feel totally confident that Hirsch Estates manage our properties and liaise with tenants in a professional and approachable manner and ensure our responsibilities and compliance as Landlords are totally fulfilled.
Annette Watson
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